Video - Installing and Configuring IT Analytics 7.1

By Darren Prager at 1/8/2013 11:20 AM
Filed Under: Install/Config, IT Analytics, IT Analytics for Client Server Management, IT Analytics for Symantec Data Loss Prevention, IT Analytics for Symantec Endpoint Protection

IT Analytics complements and expands upon the reporting and analytics offered by various Symantec products. The capabilities provided within the IT Analytics content packs allow customers to extract maximum value from their data. These videos walk through a typical installation and configuration of the various IT Analytics content packs. It assumes that you already have the Symantec Management Platform installed, and that server already meets the requirements for IT Analytics 7.1 SP2. 

 

Configuring .Net Application Performance Monitoring in SCOM 2012 and Analyzing with IT Analytics

By Rob Reyes at 8/19/2011 9:17 AM
Filed Under: APM, Application Performance Monitoring, AVIcode, Install/Config, IT Analytics, OpsMgr, SCOM 2012

System Center Operations Manager (SCOM) 2012 beta is here!  The goal of this post is to demonstrate how to configure .Net Application Performance Monitoring in SCOM 2012, and then analyze that data with IT Analytics.

 

AVIcode Configuration

 

After SCOM 2012 has been installed and SCOM agents deployed, we then configure Application Performance Monitoring (APM).  All of the necessary agent functionality is now integrated within the SCOM 2012 agent.  All we need to do is configure a monitor to get up and running!

 

First, APM is .NET exclusive in 2012, so we need to identify and create a monitor for a specific .Net Application.  We click on "Add Monitoring Wizard", as shown on the following screen:

 

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On the first page, we select the type of monitor:

 

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Next, we name the monitor, give a brief description and select and existing Management Pack (MP) or create a new MP. In our example we created a new MP named AVIcode. Please note that the Monitor name cannot be changed once created.

 

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On the next page, we specify what sites we are going to monitor.  The SCOM 2012 agent is able to scan and return .NET compatible applications.  This discovered data populates the component list, making it easier to select which applications to monitor.

 

 

In SCOM 2012, AVIcode monitors are specific to the application, regardless of what server it is located on.  To track performance of an application on a specific server, you specify these servers by clicking on the "Search" button in the Monitored Servers section and select any default group or user created groups.

 

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For Server Side Monitoring, we leave the default options and performance event threshold.  We click on the checkbox so we can gather data on the end user experience as well.

 

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Here, we have enabled client side monitoring for the site we are interested in.  We have not excluded any pages at this time.

 

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This next page allows us to refine the monitor even more.

 

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Last page is a summary of the settings.

 

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Now that our monitor is created the final sep is to restart IIS on any servers the monitor applies to in order to enable monitoring.

 

Out of the box Reporting

The SE Viewer has been brought back in SCOM 2012, see:

 

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The raw performance data about the site can bee seen at the URL http://localhost/AppDiagnostics/ on the SCOM server.

 

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Management Pack reporting is consistent as well:

 

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AVIcode Data Analysis with IT Analytics

To view all the available AVIcode/APM performance data, we create a pivot view where we filter on the "Operations Manager APM Library" and break this down by the available counters.

 

 

We filter on the "Avg. Request Time" counter and add "Entity - Name" to see each site we are tracking.

 

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Next, we will convert this in to a chart.

 

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To investigate that API further, I switch back to a table, filter on that App and look at the daily trending.

 

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The 11th of August has an unusual spike.  I'll filter on that date and add "Performance Evaluation Time - Hour" to my table to get more detail.

 

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Looks like this spike was an anomaly.  To see the trending for the remainder of the day, I exclude the "0" hour, and change this table to a chart.

 

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Summary

The tighter integration of .Net Performance Monitoring in to SCOM 2012 will prove very beneficial, and the setup is fairly straight forward.  Once that data has been collected, the OpsMgr cubes in IT Analytics enable you to analyze that APM/AVIcode data in a fast and flexible manner, giving you the insight you need when you need it! 

Configuring a SharePoint 2010 Business Intelligence Center for IT Analytics

By Rob Reyes at 6/8/2011 1:21 PM
Filed Under: Install/Config, IT Analytics, SSRS
In previous posts, Ryan shared how we can provide rich, interactive charts and graphs with SharePoint 2010 and IT Analytics cubes.  In this post, I will show you how to set up a new, basic instance of SharePoint 2010 Enterprise, along with installing and configuring a Business Intelligence Center site that uses PerformancePoint Servces to use with IT Analytics.
  
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Prerequisites
You can find the SharePoint 2010 hardware and software requirements listed at the following link:
I am using a Hyper-V instance of Windows Server 2008 R2 Enterprise with SQL Server 2008 R2 installed with 3CPUs, 3Gb RAM and 40Gb of disk space.  Please note that PerformancePoint 2010 is licensed only with SharePoint 2010 Enterprise. 
 
SharePoint Installation
Once the Microsoft SharePoint Server 2010 installation dialog box appears, I recommend clicking on "Install software prerequisites" first.  The install is great and installing any updates, roles and settings to ensure the install goes smoothly.  After the software prerequisites installation completes, click on "Install Sharepoint Server."
 
 
 
After entering my SharePoint 2010 Enterprise license, you will be prompted to select Standalone or Server Farm.  Given the available functionality and flexibility, I will be installing a Server Farm.   When promoted for server type on the next page, I will select "Complete" so all components are installed and available.
 
 
That is the last step for installing SharePoint 2010 Server.  We will now launch in to configuring my SharePoint 2010 instance.
 
 
 
A few clicks in to the wizard, I am asked if I want to connect to an existing server farm or create a new server farm.  In this post, I'll create a new server farm. 
 
 
Next, I specify the server and credentials on the following page.
 
 
After setting credentials, I need to create a passphrase that I will use as I add more SharePoint servers to this farm.
 
 
 
The rest of the options, I will leave at default and click through until the configuration is complete.
 
 
Next, I must configure the server farm.  A browser comes up and gives me an option to go through a wizard or manually configure the server.  I'll use the wizard.  I'll leave all the services at their default settings and select "Use existing managed account," and click Next. 
 
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The next page is important.  This is where I will define my PerformancePoint "site" on SharePoint.  I'll give this site a title of "IT Analytics" and have the site run right off the root folder.
 
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I scroll down to define what sort of site this is.  There are a number of templates out of the box, but the one I am interested in, Business Intelligence Center, is located in the Enterprise tab.  The Business Intelligence Center is where I will use IT Analytics as my datasource for custom reports, dashboards, charts and tables.  I click OK and a processing window appears.  Once that completes, my farm configuration is complete.
 
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Two critical elements must also be configured:
1. The Secure Store and Unattended Service Account - This must be a shared domain account that will be used for accessing data sources we define within PerformancePoint.
 
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2. Secure Store Service - PerformancePoint uses this service to store the unattended service account password.  Additionally, the credential database is encrypted by a key.  This key must be created before defining any data sources in PerformancePoint.
 
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Now that my SharePoint Performance Point site is configured, I can now start creating custom dashboards, charts and tables using IT Analytics, and enabling my users do the same! 
 
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